Good Recruiters are like swans. Clients and candidates should experience a smooth, calm recruitment process, and not see the way our legs are kicking madly under the water! Clients do need to realise that there is a lot of work that proper professional recruiters do behind the scenes though!

Take client 1. Long-standing, and currently we are on an exclusive recruitment campaign to hire two permanent qualified accountants and appoint for a 12 month maternity leave Qualified Accountancy role for them. Open, regular dialogue with the hiring line managers as to our headhunting progress, ongoing guidance on the salary budget, and whether the annual salary for the roles is accurate market rate to entice the ideal profile of the candidate.

This strategy of clear communication and collaborative recruitment partnership means that we can achieve near 100% CV sent to interview requested ratio.

The client knows that for every single applicant forwarded to them, our team will have already contacted and reached out to many, many more potential candidates that did not make the grade. When headhunting, we will investigate if they are looking for a role, and challenge the candidates on their aspirations, technical financial skillset for these particular finance roles and ‘team fit’ to see if they align with our client’s employee value proposition and ethics.

Our client knows that one CV in their inbox could have meant many man hours in the background, skilfully interviewing and deep diving into potential candidates’ skills, experience, and career/ life aspirations.

The result? A seamless process whereby quality interviews take place, with smooth, transparent communication and honest, constructive feedback the whole way through.

Our client benefits from one agency acting as a true ambassador for their brilliant finance teams, with a justified expectation of quality not quantity of applicant.

Our candidates benefit from a targeted search that takes their aspirations AND their accountancy skills into account.

This is a recruitment partnership that has lasted many years.

Client 2/

A qualified accountant with specific industry sector background and key system skills was urgently required. Our client needed an incredibly quick turnaround and wanted to conduct interviews and ideally offer a suitable candidate within a week. The job was taken at 2pm on a Friday.

The consultant worked hard.

Very hard.

Conversations were had with over 100 potential candidates – most calls lasting 20 minutes, up to an hour.

The result? 4 x CVs were in our client’s inbox for Monday morning.

All were interviewed, one person was offered the role straight away with just a few days.

Scroll forward.

A friendly phone call to follow up as our bill was unpaid.

Why?

Our candidate was still in post – and very happy in the role. His boss was equally happy.

The reason for the bill not being was that they did not believe that we had ‘worked hard enough on the role. They felt that just a couple of quick calls were made and that was it so expected a reduction in our fee as a result. They had not realised all the man-hours and dedicated time sourcing and speaking to potential candidates behind the scenes.

This is why Good Recruiters are like swans.

Clients and candidates should experience a smooth, calm recruitment process, and not see the hard work going on beneath the surface.

They should understand that there is a lot of work going on out of sight, to make that process seamless and smooth.

Good employees are also S.W.A.N.s too!

The SWAN formula is an acronym created by an executive recruiter, John Swan, and is a very useful tool to improve candidate selection processes.

Four Simple Letters: S. W. A. N.

SMART. Always look to recruit intelligent, smart people into your business/ team. But how can you measure the intelligence of a candidate? The answer is simple. Questions! Intelligent people tend to be more curious than average people.

Successful people are smart, especially when it comes to the skills and competencies required for their specific job. This is what Jim Collins meant in his business classic, Good to Great, when he wrote about “getting the right people in the right seats on the bus.” People who have a gift for their particular job tend to work faster, make fewer mistakes, and are far more productive.

WORKS HARD. When recruiting, look for people who are willing to work hard and who have backgrounds and achievements that show how they have gone the extra mile and exceeded expectations. As we emerge from the pandemic, employers need staff who don’t just work lots of hours. Instead they want employees who can work smarter and handle their workloads to deadlines. The years of presenteeism are fading away and rightly so.

People who actually want to “work hard” are more successful at their jobs. The basic rule is that “people don’t change.” A person who is unaccustomed to hard work is not suddenly going to transform under your supervision.

AMBITION. An excellent candidate is someone who wants to move ahead in life. Ambitious people are willing and eager to take additional training; they are already reading and studying and seeking opportunities to grow, both personally and professionally. They value continuous improvement and genuinely want to be the very best they can be.

This is not about only selecting candidates who want to be the FD of a Plc. It is the ambition to be the best at whatever level they are working at and the willingness to learn/ read/ train to become the best.

Candidates should be “ambitious” and able to demonstrate to you why they want this particular job.

We love this quote by Steve Miles, Vice Chairman of Heidrick & Struggles; “Don’t seek a flame-chaser, find people who are anxious to be effective and ambitious about this assignment, not some future promotion or benefit. They have to live for today in that job, not chase the flame of future possibilities.”

NICE. The likability of the candidate is a critical factor. Where this quality was once mainly prized in customer service/ public facing jobs, being ‘kind’ is a highly valued strength in people applying for all levels of employment and professions. Whether in finance, accountancy, or other professions, employers are looking for people who they can work with and who can share and believe in their team values, and who they like. Team fit is one of the most consistently important attributes that our clients are looking for.

When we say “nice,” we mean people who are cheerful, positive, easy to get along with, and supportive of others. They fit within the culture of your organisation. Their beliefs are in alignment with your values and the customers your organisation serves.

In the final analysis, your ability to pick the right people for your team is the key to motivation. You cannot hire the wrong people and then expect to motivate them to be excellent performers for your team. You need to look hard for your ‘A’ players, or use an ‘astute’ recruitment expert who can do a thorough search for you!

The saying, ‘measure twice, cut once’ is particularly true in the world of recruitment.

Other blogs you may be interested in: –

Candidate Blogs

Do you know what time it is on you’re your career clock? Hints and tips to keep your career on track!
From Abacus to Ai, why a career in accountancy is a great career choice!
What does it take to be a great Financial Director?

Client Blogs

Why its OK to talk about mental health at work. We discuss a new, free initiative available to East Midlands businesses
Why recruiting the right people at the right time is key for business success
Why good recruiters are like swans / How to hire the right candidate for your business!

If you would like to discuss anything regarding this article or any of our other articles, please email [email protected]

What was in Chancellor Rishi Sunak’s Autumn 2021 Budget statement for people and business? We take an Astute look at the key takeaways!

In the biggest single-year rates cut in over 30 years, Rishi Sunak has announced a raft of changes.

Included in measures revealed by Chancellor Rishi Sunak today was the announcement that the National Minimum Wage is to rise for the second time this year to £9.50 – an increase of 6.6%.

As reported in a piece by Accountancy Today, Sunak unveiled a 50% discount on business rates for the hospitality, retail and leisure sectors (up to £110,000), equating to a business tax cut worth £1.7bn, the biggest single-year rates cut for firms in over 30 years.

Unveiling his latest Budget in the Commons today (27 October), Sunak said it will help deliver a “stronger economy for the British people”. Nonetheless, he warned of “challenging months ahead”.

Sunak noted that while business rates will be retained, the government will introduce “key reforms”, with more frequent revaluations of rates set to be made every three years from 2023 onwards.

Following suggestions from the British Retail Consortium (BRC) and the British Property federation, Sunak also revealed that from 2023, every company will also be able to make property improvements without having to pay additional business rates for 12 months.

Amongst other measures unveiled by the chancellor, he confirmed that the national minimum wage is set to rise for the second time this year by 6.6% to £9.50 from £8.90 and will come into effect from 1 April.

For the food and drink sector, the chancellor also announced a five-step plan to overhaul alcohol duty, which he called “outdated, complex and full of historical anomalies”. As such, the government is slashing main duty rates from 15 to six – with the new duty aimed at working on the basis of the higher the alcohol level, the higher the rate of tax.

This was also accompanied by a lower rate of duty on draught beer and cider by 5% and a he also confirmed the planned increase of duty on spirits such as Scotch whiskey will be cancelled.

Meanwhile, the Universal Credit taper rate is set to be slashed by 8% from 63% to 55%, which is set to be introduced “no later” than 1 December.

It comes after Sunak noted that inflation has risen to 3.1% in September as demands for goods “increased more quickly” than the supply chain was able to handle, adding that this is set to continue with the Office for Budget Responsibility (OBR) expects inflation to average 4% over the next year.

Underlying debt was also forecast to be 85.2% of GDP this year, with this figure expected to rise to 85.4% in 2023 and peak at 85.7% in 2024. The economy was expected to grow by 6% in 2022, however, while the long-term hit of Covid was revised down from 3% to 2% of GDP.

While the OBR previously expected unemployment to peak at 12%, it now expects it to peak at 5.2%, which by its estimates, would lead to two million fewer people out of work than previously expected.

Sunak concluded:

“This government chooses to invest and build a stronger economy for the future. We’re unleashing the dynamism and creativity of British businesses with a simpler, fairer, more competitive tax system.

“By the end of this parliament I want taxes to go down, not up.”

Kindest Regards,

Mary

Mary Maguire

Managing Director
Astute | Accountancy & Finance | HR | Office Support

M: 07717 412911

Derby Office: Suite One, Ground Floor West, Cardinal Square, 10 Nottingham Road, Derby, DE1 3QT
T: 01332 346100

As a leading provider of accountancy staff, we look at what does accountancy mean, it’s history and importance to businesses today. Plus we explore the huge variety of careers available in the accountancy profession, and why accountancy really is a great career choice! We’ve included some great, useful links at the end too!

First, ‘WHAT IS ACCOUNTANCY?’

Historically, ‘Financial Accounting’ referenced how information was communicated on the financial position and performance of a business to its owner(s). An instant snapshot of how a business is really performing.

Financial statements, i.e. balance sheets and the income statement of a business revealed the real financial health of a company.

The word ‘accounting’, however, referred to one of the three principles of accountancy namely the process of reading, understanding, and maintaining the financial records of a business.

The other two? – Bookkeeping and auditing.

Accountancy and accounting are now synonymous, both referring to the methods of identifying, measuring, processing, classifying, recording, and reporting the financial status of an individual, company, business or organisation.

This information is mainly reported in the form of five key financial statements, prepared in accordance with relevant accounting standards, (IFRS, FRS, and various national GAAPs – including US GAAP – i.e. ‘generally accepted accounting principals’) to provide useful information to the users of these financial statements.

The two most important and most used accounting standards are IFRS and US GAAP.

USEFUL LINK: https://www.cfainstitute.org/en/advocacy/issues/gaap

Accounting is one of the key functions of every business. Every company, charity, and organisation around the world will have the use of an accounting department, internally or externally, to look after it’s transactions, i.e. sales ledger and purchase ledger.

The size of the accounting department of a business depends on the scale and type of business. In larger companies, the accounting department usually has many more staff compared to SMEs.

Smaller SME companies and businesses typically have one or two bookkeepers/ accounts all-rounders, who can manage the day to day transactions, and either have an external accountant to refer to, monthly or yearly, or employ a company accountant/ financial controller or finance director/ Chief Operating Officer (CFO).

Similarly, businesses with a larger number of transactions per day will need more employees in their accounting department than ones with a smaller number of transactions.

Where did Accountancy come from?

Accountancy is one of the oldest professions, with a very rich past woven through history.

The modern guidelines we use today were formed from accounting principles started thousands of years ago in ancient region of Asia, called Mesopotamia.

When the idea of counting, tallying money and writing were conceived, that’s when the concept of accountancy is thought to have been born.

The Romans brought order and more formal processes in accounting. Logging and filing transactions.

Double-entry bookkeeping as we know it today, was credited as being first created in 1494 by Luca Pacioli, an Italian mathematician.

Pacioli is commonly credited as the first person to describe the concept of debits and credits in journals and ledgers.

His work in the field of accounting earned him the title of “Father of accounting” and he laid the foundation of modern accounting systems and processes.

The industrial revolution in the mid to late 18th century, created the need for a more advanced system of accounting.

The old, ancient accounting systems, while intrinsically sound, did not provide a solution for the then emerging modern structures of corporations.

For example, corporations had complex structures of ownership that did not exist in ancient times. Investments in those businesses were hard to make due to the lack of credible, detailed information available to investors.

To tackle this problem and attract more investors, corporations adopted a system of reporting their financial activities by publishing financial statements.

At the beginning, these financial statements were limited to the balance sheet, income statement, and cash flow statement. The rise of the system of financial statements also gave rise to agency problems.

Agency problems arose because the shareholders of a corporation did not believe the management. This led to the development of a mainstream auditing system.

While the concept of auditing was already developed in ancient Egypt, it became a mainstream practice during these times.

So, what is an Accountant? What is their job?

An accountant is a professional practitioner of accountancy. Accountants are trained, competent professionals who have worked through different professional certification exams, or through their careers, have become ‘Qualified By Experience’.

Accountants are members or associates of professional accounting bodies such as the Association of Chartered Certified Accountants (ACCA), Institute of Chartered Accountants in England and Wales (ICAEW), Association Accounting Technicians (AAT).

Useful links to all of the professional accountancy bodies are at the foot of this blog if you would like to find out more about their courses, the training and examinations these really good organisations can offer to aspiring accountants.

In ancient times, accountants were viewed as solicitors that offered accounting services to their clients. However, in the mid-19th century, the Institute of Accountants in Glasgow petitioned Queen Victoria no less, for a royal charter.

This permitted them to legally define themselves as ‘accountants’ in their own right, rather than as ‘solicitors’. Even before the petition, accountancy as a profession was already recognised in Scotland. The petition to Queen Victoria meant that accountants could for the first time, be seen as professionals in accountancy rather than mere solicitors in the rest of the world as well.

This petition also laid the foundation for many professional accounting bodies such as the London Association of Accountants, later renamed to Association of Chartered Certified Accounts (ACCA) in the United Kingdom and the Certified Public Accountants (CPA) in the United States.

Aided by the industrial revolution, this created a demand for technically sound professionals who were capable of handling modern accountancy problems.

Branches of Accountancy – Our Astute ‘Accountancy Tree’ gives some clues!

Most people think of accountancy as simple bookkeeping and debits and credits. While these are a part of accountancy as a profession, there are several branches you can follow, each leading to varied, exciting and commercial accounting and finance jobs that are very different from each other.

**Choosing Accountancy as a profession really can offer contrasting, fulfilling, and varied career choices.**

We’ve broken down the key ones for you below: –

1) Financial Accounting

Financial accounting is the most popular and widely implemented branch of accountancy. Financial accounting branch is related to the reporting of the financial status of a business, through the financial statements, and any process that helps with the preparation of these financial statements.

For example, any process involved from entering source documents into the accounting systems of the business up to the preparation of the key financial statements falls under the financial accounting branch.

Careers can develop from training within a firm of accountants – local, regional firms including Dains, to the so called ‘Big 4’ – PWC, EY, Deloittes, and KPMG.

Or, you can choose commerce and industry (C&I), and secure Graduate Trainee Accountancy positions or Trainee Transactional jobs, such as Accounts Payable (AP), Accounts Receivable (AR) – also commonly referred to as Credit Control, and Accounts Assistant positions.

2) Management Accounting

While financial accounting has to do with the preparation of the information that is reported externally, management accounting is related to the preparation of information for internal use.

Daily or monthly operating reports, budgets, variance analysis, etc. all fall under management accounting.

The information produced through management accounting is used by the management of the business to make decisions for the future of the business. These can be used for short-term or long-term strategy making.

3) Cost Accounting

Cost accounting is similar to management accounting and often considered a type of management accounting.

Cost accounting is the area of accountancy that is commonly used in the manufacturing industry. Costings are used to derive the cost of a product for decision-making purposes.

This cost can be calculated using different costing techniques such as absorption costing, marginal cost, activity-based costing, target costing, etc. Once costs are determined, cost accounting is also concerned with monitoring those costs. Some companies typically have a dedicated Cost Accountant while others employ a Management Accountant whose job description will also embrace Costings.

4) Auditing

While auditing does not involve preparing any accounting information, it is related to reviewing the information produced through other branches of accounting.

Auditing can either be internal or external. Internal auditing is performed by the management of the business to review accounting information produced for internal use.

External accounting is related to reviewing the information produced for external use, which mainly includes reviewing the financial statements of a business.

Auditing can also be used to determine level of internal control of an organization.

Just as with Financial Accounting, careers can develop from training within a firm of accountants – local, regional firms including Dains, to the so called ‘Big 4’ – PWC, EY, Deloittes & KPMG.

Each will have their own trainee schemes and will look to recruit staff directly through LinkedIn or use the services of an accountancy recruitment agency or recruitment consultancy.

5) Forensic Accounting

Forensic accounting is closely related to auditing. Forensic accounting is related to the use of accountancy techniques, skills, and knowledge in circumstances that might have legal implications.

Forensic accounting is the process of carrying out forensic investigations to present in a legal proceeding. Forensic accounting is mainly used for fraud investigations within the business, professional negligence cases, or insurance claims.

6) Accounting Information System – or System Accountants

Accounting Information System (AIS) is related to the collection, development, deployment, implementation and monitoring of the accounting procedures and systems that are used in the accounting process.

With the computerisation of the accounting process, AIS has become a computerized methodology for conducting accounting processes with information technology resources.

7) Tax Accounting

Tax accounting is the branch of accountancy that deals with the application of tax planning to benefit the business and preparation of tax returns.

It also involves calculating the income tax and other taxes of the business. Tax accounting is used to legally decrease the taxes of the business. Tax accounting should not be used for tax evasion.

The rules of tax accounting are defined and dictated by the local tax body of the country the tax is being paid in.

8) Fiduciary Accounting

Fiduciary accounting is the branch of accountancy that is related to the management of funds in trusts. This branch is mainly concerned with the trustee communicating any financial information about the trust to the beneficiaries.

Fiduciary accounting is regulated by the law and court and, therefore, the information produced through this branch must be accurate and precise.

9) Nonprofit Accounting

Nonprofit accounting mainly applies to charities and nonprofit organisations. In this branch of accountancy, incomes and expenses are recorded according to the nonprofit accounting standards. (SORPS)

This is the alternative of financial accounting for nonprofit organizations. In this branch of accounting, expenses are recorded in the statement of functional expenses.

Furthermore, both the income and expenses are recorded in the statement of activities.

10) Social Accounting

Social accounting is the branch of accountancy that is related to reporting the effect of the business’ activities on the society and environment.

For companies, social accounting is used in the context of Corporate Social Responsibility (CSR) and companies may be required by law to do so.

However, other types of organisations such as not-for-profits, charities or government departments, may also choose to adapt social accounting voluntarily.

So, in summary, ‘Accountancy’ or ‘accounting’ is the process of identifying, measuring, processing, classifying, recording, and reporting the financial information of a business.

Accountancy has many branches such as financial accounting, management accounts, financial analysis, cost accounting, auditing, tax accounting, and many, many more.

Modern popular careers in accountancy and finance that are increasingly key in today’s collaborative business world, are Finance Business Partners – blending the worlds of management accounting, financial analysis and stakeholder engagement.

If you are looking for a career in accountancy, or are wanting to develop your CPD / training – here are some useful links: –

USEFUL LINKS: –

CIMA – https://www.cimaglobal.com/

ACCA – https://www.accaglobal.com/uk/en.html

ICAEW (ACA) – https://www.icaew.com/

AAT – https://www.aat.org.uk/

FRC (Financial Reporting Council) – https://www.frc.org.uk/accountants/accounting-and-reporting-policy/uk-accounting-standards/statements-of-recommended-practice-(sorps)

If you are looking for training providers for the professional accountancy examinations you can contact these two great organisations: –

KAPLAN – https://kaplan.co.uk/

BPP – https://www.bpp.com/

You can view our latest permanent and temporary vacancies on the following link;

https://www.astuterecruitment.com/all-jobs/

If you would like any further help, guidance or support, please contact our MD, Mary Maguire by email to; [email protected]

Or of course you can contact our team on 01332 346 100 – we are always happy to help.

Mary Maguire

Managing Director
Astute | Accountancy & Finance | HR | Office Support

Suite One, Ground Floor West, Cardinal Square, 10 Nottingham Road, Derby, DE1 3QT

T: 01332 346100
M: 07717 412911

E: [email protected]

W: www.astuterecruitment.com

LI: https://uk.linkedin.com/pub/mary-maguire/18/73/553

LI: www.linkedin.com/company/astute-recruitment/

“A smooth sea never made a skilled sailor.”

A great quote by FD Roosevelt. We feel that the same applies to accountants.

It’s through the turbulent times though that we learn, in life and at work. When things don’t go quite as planned, we have an opportunity to learn, to become a better sailor – or, in the case of our clients, become a better business, and our candidates – to become better accountants.

Enjoy the smooth sailing when the seas are calm. But when the surf swells and storms brew, remember: that experience brings the ability to cope with headwinds.

The same is true of accountants and all finance professionals. From credit controllers who can free up much needed cashflow by reducing outstanding debtors to a strong Finance Director or Financial Controller who can win that key tender or negotiate better rates with that new tender. Hard experiences teach finance professionals how to cope in difficult situations.

Our Astute seafaring ode to accountants everywhere: –

What is a business, without an accountant at the tiller?

Assessing performance, the greatest biller?

Forecasting growth, future success,

How to improve profits, stakeholders to impress!

Through recession, through growth, the bad and the good,

None can enlighten like a great accountant could.

Through the choppy waters of business life,

A strong accountant can solve financial woes and strife.

A seasoned finance professional,

Can bring a steady hand and deliver the exceptional.

Financial accountants; “How much are we owed?”

Payrollers processing pay for those furloughed.

Credit controllers to keep debtors down,

Managing relationships with a smile not a frown.

Part Qualified and Finalists, improving analysis,

Working hard to avoid performance paralysis.

Accountants in the office or WFH,

Rest assured, their value alone,

Will see your business thrive and grow.

So #BeAstute, use the finance recruitment firm ‘in the know!’

Contact our team ‘in the know’ for your career development or to source an experienced accountant in your finance team: –

How to settle into a new job & prepare to return to the office… They aren’t that different!

Settling into a new job in lockdown – and preparing for a return to the office are not that different. We help highlight tips on transitioning employees back to the office, or wfh after furlough.

Cast your mind back 12 months. The first lockdown meant businesses, and employees were in survival mode. Most employers relied on the Government’s furlough scheme to remain in business, and keep their talented teams together with little or no revenue. But, as things began to settle down, companies pivoted, adapted, and improvised creating new ways to operate.

Hiring slowly returned.

Now, as we look ahead with optimism returning to the recruitment sector we’ve seen increasing demand for accountancy professionals at all levels. From transactional to qualified and part qualified accountants, Finance Analysts, Management Accountants, finance business partners, and more.

The Labour Market Outlook from the CIPD revealed overt half (56%) of employers planned to recruit in Q1 2021. We’ve certainly been busy.

With recruitment appetites returning, successful candidates have been faced with the challenge of starting a new job whilst in lockdown. How have they coped?

Starting a new job remotely via Ms Teams, Zoom or other.

Starting a new job is a daunting prospect at the best of times, but being removed from the usual office workplace has made it an almost surreal experience.

Jessica Doyle who joined The Irish Times digital team during the first lockdown said this of the strange situation: “The funny thing about starting a new job remotely during the coronavirus pandemic is that all the usual social rigmarole of the occasion goes out the window.

“Everything you learn about making a good first impression – give a firm handshake, introduce yourself to everyone, make eye-contact – means nothing as you’re reduced to a disembodied head on a screen.”

The connectivity provided by online platforms including Zoom and Microsoft Teams has been a critical tool working from home, but nothing totally replicates face to face human interaction when you are trying to integrate in a new environment.

In Lockdown 1.0, the Zoom craze was a catch-all, adopted by all with huge enthusiasm.

Companies held online events. Quiz nights and virtual drinks became routine.

However, as time dragged on, ‘Zoom fatigue’ set in, with online socialising becoming rarer.

Now as we near the end of lockdown 3.0, many are admitting It has become harder to make connections in this latest lockdown.

Think of a pre-covid first day in a new job. At your new office, you would be bombarded with new information, meeting too many people all at once.

Usually you get a bit of time at your new desk to chat to your new office colleague(s), or accept an invitation to join them at lunchtime and bond.

This is the biggest challenge for new starters, to gain sense of belonging without spontaneous office chit-chat – the so-called ‘water cooler’ moments.

Instead, faced with a screen full of strangers, it’s harder to build personal relationships. Virtual conversations can be stilted & open to misinterpretation. In bigger groups, the louder characters tend to dominate virtual group discussions.

One saving grace of Zoom is that, at least, you can see everyone’s names at the bottom of their screens, avoiding first-day embarrassment of forgetting your new colleagues’ names! 🤣🤣

It is understandable to feel a bit of an outsider without physically meeting colleagues. You could easily assume everyone knows each other well (often incorrectly) and that you are on the fringes. An office or workplace is a social environment. Taking the social aspect away, can create feelings of loneliness and isolation.

Add to this the nagging worry about whether you are making a good impression. Away from an environment of instant feedback, how can know how you are doing?

Stanford University Professor Nicholas Bloom states how new staff struggle with unspoken rules: – from, ‘How many hours do people really work?” to, “When is it acceptable to take a break”, and “What do I wear on my first day?”.

Bloom raises the issue of ‘over-communication’. Where a new recruit will endlessly send unnecessary emails and Slack or WhatsApp messages just to highlight the fact that they’re still there.

Its never been so vital to have an onboarding plan, AND a ‘reset’ for existing staff returning to the office.

As it is so much more difficult for new employees to integrate, it is incumbent on the manager or business owner to implement an effective onboarding process. Extra thought needs to go into integration of new starters. From installing company ethics and ways of working, as well as the specific requirements of the job role.

Global management consultants, ‘The Boston Consulting Group’, calculates that companies that have effective onboarding processes in place achieve 2.5 times more revenue growth AND 1.9 times the profit margin as opposed to organisations with poor onboarding strategies.

Employee onboarding is a series of activities which educate new hires how to get to know their team and learn about the company’s attitudes, methods, rituals, and tools. For a new employee it’s an opportunity to get used to a unknown environment.

Onboarding can consist of formal training, workshops, and video calls, as well as shadowing people on the team and organised introductions. It can be a long, immersive process that lasts several months after initial induction sessions.

While a line manager may be the direct source of onboarding, the process should include meeting colleagues, by arranging video calls or assigning a ‘buddy’ to the new hire to provide vital support in those initial months.

A new starter should expect a proper and friendly introduction to the new company, but sometimes the new employee may need to reach out for help. In such a case, it is certainly worth asking a manager for introductions with other team members.

You should never be left alone to your own devices when starting a new job. If you are, then perhaps this isn’t the firm that deserves your services.

Preparing for the big return.

If all goes well, virtually all restrictions will come to an end by 21st June, and the big work from home experiment will come to an end. Although many people will continue to wfh, some of the time, most will return to the office in some capacity.

It may come as quite a shock.

While some people are counting down the days to freedom, others will be looking at the return with trepidation. Many of us have become quite reclusive during the lockdowns, and the social skills we used to take for granted can quickly become rusty.

Kelly Feehan, services director at wellbeing charity CABA, says, “Returning to the workplace after such a long period of time working from home will be tough for the majority of us. But for the people who started a new job during lockdown, and the working from home period that followed, it’s bound to be an even more daunting experience.”

In many ways, it will be like going through that awkward first day all over again. The only consolation is that everyone will be in the same boat.

Feehan says, “It’s hard to get a true sense of an organisation’s workplace culture when you’re working remotely, so you’ll want to spend some time reading the room and observing the different dynamics between your team members.”

The good news is that we pick up new habits and routines very quickly. Although we have become used to our own company, we are social animals by nature.

So, let’s celebrate! 👏👏👏 It’s nearly time to rejoin the human race and get back to near mormal!

Just make sure your existing staff and any new employees understand your expectations, and can access any help or support they may need.

Mary Maguire is one of the owners of accountancy specialist Astute Recruitment Ltd.

If you would like to see our company updates and industry insights, follow our LinkedIn page : – LI: www.linkedin.com/company/astute-recruitment/

Mary Maguire

Managing Director
Astute | Accountancy & Finance | HR | Office Support

Suite One, Ground Floor West, Cardinal Square, 10 Nottingham Road, Derby, DE1 3QT

T: 01332 346100
M: 07717 412911

The remit of a Financial Director (FD) is to direct the financial obligations, and financial reporting of a business AND help drive the company forward with the senior management team.

But that’s the easy bit. What genuine qualities lift an ordinary FD into an extraordinary Director of Finance?

This isn’t about which accountancy qualification you secured. The best, most brilliant FDs we have had the pleasure of recruiting and recruiting for, have had the full range of qualifications from CIMA, ACCA, ACA, CA, CIPFA, and QBE. The ability to pass exams, demonstrates academic rigour, but the modern FD needs much more than just letters after their name.

They need emotional and business intelligence as much as academic prowess. As the world emerges from the maelstrom of Covid into a new normal, MDs are looking for candidates who can own and understand the numbers, but who can also be intuitive to understand the power of having and keeping a resilient finance team intact.

To start with, let’s distinguish the difference between a Financial Director and a Financial Controller. The lines of duty can blur in an SME setting, but a crucial difference is an FD directs, while an FC controls the day-to-day operations of the finance function.

To effectively ‘direct’, you need to be able to command, lead, inspire. If you can’t influence people to perform their duties properly, this is a big problem.

Then we have the engagement /people bit.

You may have a great ‘number 2’ as a financial controller or finance manager, to manage staff day to day but it’s crucial you can also command the respect of the team underneath.

Don’t silo yourself but keep open lines of communication, at all levels.

A modern breakdown of the key attributes to being an exceptional FD: –

D Decisive

I Inspirational

R Reflective

E Emotionally intelligent

C Collaborative

T Tenacious

S Supportive

Let’s look at these in more depth.

Decisive: –

Decision Makers have to be able to make decisions. You’re in the wrong job as an FD, if you struggle to reach a decision, stand by it and take responsibility for the course of action you have taken. Hindsight is a great thing. There will be mistakes made. But the extraordinary FD will own their decisions and be able to deftly calculate a fresh course of direction weighing up the risks and benefits. There’s no hiding place for a great FD. You need to be seen to be a leader in your company, amongst your peers, and by your team. That’s how respect is earned.

Inspirational: –

To inspire is to be innovative. To think “outside of the box” through your knowledge and experiences, and to be creative in your thinking. The key here is application. How you apply your experience to specific, spontaneous work and business situations. As a mindset, the exceptional FD will have the dexterity to apply their interactions to a wide spectrum of situations, encouraging, and motivating their people and peers to achieve the best possible business outcomes.

Resourceful: –

This has become an absolutely crucial attribute. More than ever, the ability to adapt to many different functions or activities, the FD may have to step into other roles e.g. Interim Managing Director/ IT Director/ HR Director. They must be commercially aware and must understand the other areas of the business such as HR, Strategic direction, and IT amongst others.

Emotional intelligence: –

The Oxford University definition: the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically.

“emotional intelligence is the key to both personal and professional success”.

People have been hugely affected by changes to their working routines. An FD needs to be more mindful than ever of the psychological and mental well-being of their team and lead their staff through the return to a new normal. An outstanding FD will be able to direct how their team(s) can be professionally steered during the transition from Lockdown to new normal.

They will also have honed great recruitment skills to select the talent they need, interview and challenge potential hires, and most importantly have a succession plan.

Collaborative: –

Collaboration at work means involving two or more people working together for a particular purpose for the benefit of the company. This means having the ethical, professional, and moral compass to know what needs to happen and how to work together, to bring the best results. Being emotionally aware of not just yourself but others at work is key. An exceptional FD will understand how to approach people at all levels and how to temper their language, tone and timbre to make the best possible collaboration work. Remote working and online meetings mean your efforts need to transfer even more clearly and effectively than in person.

Remember: Collaboration can be upwards, as well as cascading to more junior staff.

The FD needs to balance ambition with reality and needs to be the “wise counsel to the board without allowing entrepreneurial flair to become suppressed.”

Tenacious: –

Tenacity is the determination to consistently continue what you are doing. To see things through. From ensuring financial information produced stands up to scrutiny from external auditors, bank and other external, legal parties.

All stakeholders expect honesty and a “nothing to hide” attitude to be consistently delivered. The highest standards (ethics) must be maintained, the FD should be seen as the “Champion” of the organisation’s culture and ensure that good corporate governance is maintained at all times.

The exceptional FD will have this in hand.

Supportive: –

“Your support network is the solid ground from which you can propel yourself upwards” . Anna Barnes.

This is about your own support network as much as being a supportive FD.

The most successful business people will have great emotional and personal backup networks. From family, and friends to external services and people to make their personal lives run as smoothly, healthily, and efficiently as possible.

You can’t be an effective, exceptional FD if your personal life and own wellbeing are in disarray.

If you would like confidential career or employment advice around this or any other topic, please contact Mary Maguire and she will be delighted to help you or navigate you to one of our team.

Article by Mary Maguire

Managing Director
Astute | Accountancy & Finance | HR | Office Support

Suite One, Ground Floor West, Cardinal Square, 10 Nottingham Road, Derby, DE1 3QT

T: 01332 346100
M: 07717 412911

E: [email protected]

W: www.astuterecruitment.com

LI: https://uk.linkedin.com/pub/mary-maguire/18/73/553

LI: www.linkedin.com/company/astute-recruitment/

Why good interview feedback really matters

Our team been working exclusively with a long-standing client to recruit an Assistant Management Accountant. Ideally someone with bright enquiring mind, keen to learn with an accounting and finance degree. Some experience in a finance role would be ideal. After shortlisting down from 18 candidates to the best five, the CVs went across and our client interviewed all five this week.

The good news is that three have been selected to undertake some online testing and have a second interview in a few days.

The bad news is that two candidates are not being progressed.

The client and Astute were able to discuss detailed, constructive feedback for each candidate including some tips for the future.

We fed back to one of the candidates not being progressed and wanted to share what the feedback was including some constructive tips for them in answering unplanned questions and focussing their answers.

“…while its bad news I’ve not got a second interview – it’s great to get positive rounded feedback after the first interview. I can use this experience and feedback to help me prepare and perform better in future interviews, and hopefully get a second interview next time! Thanks for letting me know and taking the time to ring me.”

He has been impressed with the process at Astute Recruitment Ltd, and thanked us for taking the time to call him and pass on the feedback.

If someone has taken the time to attend an interview – they deserve at the very least to get some constructive post- interview feedback. That feedback may just help them secure a second interview and a job offer next time.

“It’s not just learning how to prepare for an interview that counts.

It’s also learning how to perform in an interview. That takes time, practice, and crucially, feedback!”

This is why our team at Astute Recruitment encourages a collaborative relationship with our clients throughout the recruitment process. Good interview feedback from the finance manager/ line manager/ HR professional recruiting, really helps our team inform our candidates on how they can improve their performance on an interview.

From how to answer a question to coping with nerves, unless a person has interview practice and good feedback from the recruitment consultant and/ or client, it is very hard for them to learn how they can come across better in the actual interview itself.

For another useful post on more interview tips and advice, you can see another of our blogs on our website, using the following link: https://www.astuterecruitment.com/6-interview-questions-and-answers-to-help-you-nail-the-perfect-job-in-the-pandemic/

If you would like any more advice or help around interviews, arranging interviews remotely – let us know.

An article by Mary Maguire

MD Astute Recruitment Ltd

Email: [email protected]

LinkedIn: https://uk.linkedin.com/pub/mary-maguire/18/73/553

6 'astute' Interview questions and answers to help you get a job in a pandemic — 6 ‘astute’ Interview questions and answers to help you get a job in a pandemic

With interview requests and new jobs taken by our team at Astute Recruitment, it’s great to share some pointers for candidates about to enter the job market to give them an edge on interview.

Imagine, you’ve been selected for a job interview! Well done! It’s always great news, but especially so in such challenging times. But preparing for a job interview might be trickier than usual, too.

It would be a little weird if you and your interviewer didn’t acknowledge the global pandemic going on.

You’ll probably be doing your interview remotely, online, at least the first interview, and it’s also likely that you’ll be starting work remotely.

The people and business you’re interviewing with won’t be operating as normal, plus you’ll have to navigate different ways to work together.

Apart from the obvious, (ensuring you’re wearing smart clothes, and your Zoom background looks tidy & professional), preparing for an interview means being ready to answer some different questions. So, what can you expect to be asked?

1. How are you feeling?

It’s normal to start off an interview with an icebreaker, but in the pandemic, small talk can take on a deeper meaning.

For an interviewer, it’s a way to gauge the tone of the interview. Some candidates’ replies might reveal they are struggling, whereas others will take the question much more lightly. In either case, there is no shame in acknowledging how the Covid-19 crisis is affecting you. The worst thing would be if a candidate came across as too disconnected from the situation, which could be a hint as to empathy skills or lack of.

The pandemic is impacting people emotionally, and for an employer to ask this question, shows they care. If you are asked this question, you should show you understand the situation and are adapting to it. You shouldn’t just use the same answers that you had prepared pre-pandemic, as if you were still in a typical office setting.

2. How are you handling your work-life balance?

If you can keep a healthy work-life balance, it shows a potential employer that you’re able to manage your time independently, and be organised.

Working from home is set to continue for a lot of us for the foreseeable, meaning employers are looking for these qualities,

Companies and hiring managers need to know that even if you don’t have a team around you sitting in an office, you ARE going to be able to work by yourself, can be trusted to wfh independently and autonomously.

This doesn’t have to mean that you’re calendar-blocking each hour of your day. But this question is a prime opportunity to highlight how you can, and have been able to work productively.

In an online interview, it’s an opportunity to also build a bond as you can reflect back a question to your interviewer, e.g.”I’ve found it’s key for me to factor in a 20 minute slot to excerise /walk the dog/ play with kids. I find this improves my feelings of wellbeing and makes me more focused and productive working for the rest of the day. What works for you?”.

3. Have you learnt any new skills since March last year?

This isn’t a trick question. Recruiters

wouldn’t be put off if a candidate said they had struggled with motivation or finding time to learn at the beginning of lockdown.

Instead, they’d welcome and expect some honesty about what they’ve learnt about themselves during the pandemic.

You don’t have to pretend you’ve been on some kind of productivity marathon if you haven’t. Of course employers will want to know if you’ve added any professional skills to your CV, but talking about hobbies you’ve picked up or personal lessons you’ve learnt helps to give interviewers a glimpse of your personality and a real glimpse of you.

For instance, what you learnt about yourself could be how you discovered a new skill or the ability to step back from something. It doesn’t need to be professional, it can be something more personal.

But, how do you answer if you can’t think of anything you’ve learnt in the past few months?

Something as simple as trying out a new recipe counts. Most of us have discovered some new culinary skills 🤣.

4. What’s your ‘work-from-home set-up like?’

Potential employers have every right to ask about a candidate’s home working environment. Especially making sure that potential employees have a computer with internet access, that they have access to a telephone or a landline, and asking about the reliability of their wifi signal

Employers need to know that you have the equipment you need to do the job you are being interviewed for. However, they are aware that few of us have the perfect WFH set-up. Don’t be afraid to mention any challenges you’ve faced working from home, and how you’ve found solutions to work around them.

This is a good question for employers to ask candidates to see how creative they can be, and how they’re dealing with and have adapted to the current situation.

5. “We’re all on Microsoft Teams/ Slack/ Google Hangouts. Have you used it before?”

Of course, if your interview is on a platform you haven’t used before, you’ll want to test it out beforehand to make sure you know how to use it.

It’s also worth getting to know the main digital communication tools that are popular with businesses. Google Hangouts, Microsoft Teams, Slack and Zoom are all free to download and experiment with.

Some great advice to all candidates, is to be organised and prepared with the tech that they could be using if they are offered a job.

Lots of companies used digital communication tools before the pandemic. They’re just using them even more now. If candidates are unfamiliar with them they should definitely look them up & try them out before interviewing for a new job.

For employees who have started looking for a job after several years, this is a really useful tip.

6. Do you have any questions for us?

Pre-pandemic and lockdown, candidates would go into the office, meet a couple of members of the team. They’d get all of the contextual information before being offered the job and deciding whether to accept it.

Now, with largely online interviews, applicants don’t have all of the sensory, physical experiences through Candidates who have managed to get an interview aren’t getting the complete view of companies they’re applying for.

To counteract this, ask a lot of questions during your interview to get a clear idea of how the company works, the office culture and how you’ll work with different teams and individuals.

For starters, ask questions about training, daily tasks and communication methods. It’s equally important to ask about potential colleagues and hierarchy. This may mean clarifying who you would report to or who you can ask for help when you need it. Alternatively, it might mean taking a more informal approach to interviewing altogether.

A great suggestion for candidates is to ask, “If possible, could I have a virtual lunch with the team that I could be working with, just so I can get to know them—maybe not so much in a professional sense, but in a more casual, informal way?“

You could ask to have one-on-one meetings with potential future team members as part of the interview process. This shows you take the future culture of your potential colleagues seriously.

Companies should be understanding about these requests.

It’s really key that candidates meet more people, especially now. Particularly so if companies add a few more steps to the recruitment process. This can give applicants the confidence to be happy if they go on to secure a job offer.

Remember, it’s not just the candidate who has to adapt to the recruiter, but the recruiter who has to understand it’s a different situation for applicants too!

If you have questions around this topic or would like more information about this or something else, feel free to contact our MD, Mary Maguire, by email on [email protected]

An article by Mary Maguire, Managing Director
Astute Recruitment Ltd

Suite One, Ground Floor West, Cardinal Square, 10 Nottingham Road, Derby, DE1 3QT

T: 01332 346100

LI: https://uk.linkedin.com/pub/mary-maguire/18/73/553

LI: www.linkedin.com/company/astute-recruitment/

'Astute' tips on covid tax exemptions for businesses — ‘Astute’ tips on covid tax exemptions for businesses

Employment-related coronavirus tax reliefs

Since March last year, many interim tax exemptions were brought in to prevent “benefit-in-kind” issues arising from coronavirus-related costs incurred by employers. Here at Astute Recruitment Ltd, we felt it was important to highlight these, especially for SME businesses and employers in general who may not have a resident tax expert on-hand.

Helen Thornley, technology officer at ATT, compiled a really useful article in Accountancy Age, highlighting some of the main points to help employers, employees, and flags the measures with a limited shelf-life. We have summed up the key points with useful links below.

COVID-19 tests provided by Employers

HMRC’s position on this has waivered. Originally HMRC advised that tests provided by employers outside the national testing programme were a taxable benefit in kind for the employee because said tests were not “wholly, exclusively and necessarily’ for the purpose of the employee’s duties.

Following widespread criticism, including the Treasury Committee saying this was an unhelpful stance, the Chancellor readily agreed to do a ‘180’ on this.

As expected – to transfer the alterations into formal legislation has taken time, so tax policy papers in November and December 2020 confirmed that there will be ‘no tax consequences for employer-provided testing for ‘active’ cases in the 2020/21 tax year. This specifically refers to antigen tests that identify current COVID-19 cases.

An important caveat is that this exemption DOES NOT extend to employer-providing antibody testing as antibody testing tests whether an employee has had the virus previously. Normal benefit-in-kind rules continue to apply to them.

Every policy paper has its own new statutory tool with its specific relevance to these changes.

The first statutory instrument provides that ‘income tax’ is not chargeable on employer-provided tests for ‘active’ cases of coronavirus from December 8, 2020 to April 5, 2021. The accompanying policy paper confirms that HMRC will exercise their discretion under their collection and management powers and not collect either income tax or national insurance contributions (NICs) on tests carried out earlier in the 2020/ 21 tax year.

The second related statutory instrument (due in January) exempts from NICs any employer who opts to either reimburse or provide funds in advance for an employee’s coronavirus test. This will apply from 25 January to April 5, 2021, but again the policy paper confirms that HMRC will use their statutory discretion to refrain from collecting both NICs and Income tax for employer-reimbursed tests for the earlier part of 2020/21. The corresponding income tax exemption is due to be included in the next Finance Bill.

IMPORTANT: Employers should be aware that, as HMRC’s view of the underlying position has not changed, unless further exemptions are granted, when these antigen-test exemptions expire on April 5, 2021, the costs will revert to being a taxable benefit in kind. Since employers could well still be paying for tests beyond that date, the ATT is raising concerns with HMRC and asking for these antigen-test measures to be extended.

Office equipment

At the start of the pandemic when mass homeworking was first advocated, many employees will have found themselves in need of extra equipment – from laptops to monitors, keyboards and printers and even office furniture. In general, provided there is no significant private use, employers can provide these items without tax consequences.

BUT, where employers allowed employees to purchase the required items themselves and then agreed to reimburse those costs at a later date, such reimbursement is taxable under the usual rules. Thankfully a temporary exemption from these rules will apply to reimbursements made between 16 March and April 5, 2021 inclusive. During this period of time, provided that the equipment was purchased for the sole purpose to enable homeworking/ WFH to take place as a result of coronavirus – and it would have been tax exempt if the employer had provided it directly – employers will be able to reimburse their employees for purchases of office equipment without tax or NIC consequences.

Being and ‘Cycle to work’

Under the ‘cycle to work scheme’ an employee can hire a bike, AND necessary safety equipment, from their employer and pay for that hire out of their pre-tax earnings. The scheme effectively allows employees to obtain a bike in a tax-efficient manner, provided that the employee uses the bike at least 50 percent of the time for qualifying journeys, which generally means commuting to and from work.

Employees who have benefited from these schemes but are now working from home may well struggle to meet this condition. HMRC guidance has now been updated to confirm that anyone who joined an employer-provided cycle scheme before 20 December 2020 will not have to meet the 50 percent qualifying journeys requirement. This easement will apply until April 5, 2022.

The easement will not apply to employees who joined a scheme on or after December 21, 2020 as they will have been expected to factor in the impact of the pandemic on their use of the bike.

‘Online parties and work socials’

On November 20, HMRC acknowledged that a virtual party would fall within the current exemptions for an annual function. This meant that employers wanting to provide some sort of festive fun wouldn’t land their employees with a tax bill provided that they followed the usual rules requiring the event being annual (i.e. not a one-off celebration), open to all staff and that the total cost of the event (including VAT, food, drink or party favours in a ‘party box’) was no more than £150/head.

While Christmas is past, the pandemic is still very much with us, so employers with other annual events coming up might be pleased to learn that the relaxation was not just in respect of Christmas parties, but any such annual function – provided that the total cost per head of the events combined is less than £150 in any given tax year. This means that provided all the other conditions are met, an employer can move comparable regular events online and still benefit from the usual rules for annual functions.

While all these exemptions are helpful, most of them are time-limited and employers who miss the relevant ‘windows’, could still create a benefit-in-kind charge for themselves and their employees.

This article by Mary Maguire, MD Astute Recruitment, was based on an original article by Helen Thornley, an ATT technical officer, which appeared in Accountancy Age on 7.1.2021. For the original article, click HERE.

Have you got the right PPE for your career?

Is the job paying the most, the best one to go for? Why PPE is the true currency when looking for staff or a new job.

The current job market is so different to any other situation. In the last economic crisis back in 2008/2009, job boards were just starting to become ‘a thing’.

People’s individual brands were mainly about their cv, with LinkedIn and other social media just a useful addition for those in the know!

Now, for the first time, we have a fully digitised job market. Of companies vying for the best talent, recruitment agencies swamped with applications using anonymous algorithms to ‘sift’ candidates. Job seekers, desperate to make their experience shine above lots of others.

The result?

An often jaded customer experience by everyone from hiring managers to recruitment professionals and of course those looking for work.

Here at Astute, there is a new way forward. It doesn’t involve anonymous emails and forgotten banks of candidates.

During the Lockdown, we heard first hand, the power of the spoken word. Talking directly to people. From CFOs to HR professionals. From credit control clerks to aspiring part qualified and experienced management professionals in accountancy and finance.

Was our team expecting to pick up jobs? No. But funnily enough, we did!

Our strategy, as always, was to simply keep in touch with as many candidates and business contacts as possible.

How?

By a simple phone call!

That personal interaction, and conversation, was not about Recruitment. It was often just chatting about how people felt, giving reassuring advice, help, and support.

There were laughs. There were tears. But every call was an opportunity to say we are here and we are here to listen and help.

So, back to my original question. The best paying job isn’t the criteria to judge a potential new employer by or on which agency or advert to apply to.

No!

The best jobs should be judged on the company’s social and interpersonal currency. Ask yourself, “Do you get a personal connection with that company?”

This is where good recruiters come in!

As brand ambassadors and knowledge experts, we can advise our customers on the hidden things you never see on a job description.

What’s the culture like?
Does the company treat people fairly?
Will they be a really supportive employer?
What’s the real reason for the role?
What’s the real working hours expected in that business?

Equally, for employers, and hiring managers, we can steer them to the right person for their team. It could be someone more experienced than they thought they needed. It could be the overlooked up and coming person. Lacking experience but with that ‘something special about them’ who will be a star.

The trust, honesty, and relationships with all our people, our team, our customers, and the brands we represent, are about going back to the future.

Using the latest technology but never forgetting we are dealing with people.

Thats the true currency of recruitment, business and life.

Proper Personal Engagement.

PPE.

An article by Mary Maguire

Managing Director
Astute | Accountancy & Finance | HR | Office Support

Suite One, Ground Floor West, Cardinal Square, 10 Nottingham Road, Derby, DE1 3QT

T: 01332 346100
M: 07717 412911

E: [email protected]

W: www.astuterecruitment.com

LI: https://uk.linkedin.com/pub/mary-maguire/18/73/553

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Mike

16:04 13 Mar 23

Highly recommended! Josh and Sarah have been fantastic at Astute. They've found and placed me in 2 jobs now between them, both really responsive and excellent at keeping you up to speed with things. Very knowledgable about the roles and happy to talk to companies with any queries you have.

C R.

10:45 27 Jan 23

Great agency one of the best ones I've worked with! Liz has been a great help and support in helping me towards a new direction in my career life. She is very attentive and keeps me in the loop at all times! She makes the extra effort to work with my preferred requirements for work and even if it isn't completely attainable she meets me in the middle and does as much as she can to help! Also Liz is very funny might I add 😂 and I'm happy that I can now put a face to the name after all these years! Thank you again Liz for all your help and support! 😊

Christine

10:32 20 Dec 22

Josh and the Astute team was very swift to help me to find roles that matched my profile. They are really reliable and will help through every step of the recruitment process going out of their way to assist and follow up when needed. Could not find a better recruitment agency!

Helen Pinegar

16:19 18 Dec 22

Fantastic recruitment agency.. Josh was extremely enthusiastic, encouraging and clearly knowledgeable about what was needed from both the employee and the employers point of view. Extremely supportive especially in regards to interview preparation and endeavoured to procure feedback promptly. Wouldn’t hesitate to recommend Astute in the future to both candidates and recruiting businesses particularly for the right fit for the role!!!

Lisa Leigh

11:56 30 Nov 22

I have worked as a candidate for Astute and they have been excellent. Super friendly service and professional agents keen to fit the right person to the right job. It has been a pleasure dealing with them and I would happily work for them again in the future. Highly recommend this agency.