225+
5 reviews
MikeMike
16:04 13 Mar 23
Highly recommended! Josh and Sarah have been fantastic at Astute. They've found and placed me in 2 jobs now between them, both really responsive and excellent at keeping you up to speed with things. Very knowledgable about the roles and happy to talk to companies with any queries you have.
C R.C R.
10:45 27 Jan 23
Great agency one of the best ones I've worked with! Liz has been a great help and support in helping me towards a new direction in my career life. She is very attentive and keeps me in the loop at all times! She makes the extra effort to work with my preferred requirements for work and even if it isn't completely attainable she meets me in the middle and does as much as she can to help! Also Liz is very funny might I add 😂 and I'm happy that I can now put a face to the name after all these years! Thank you again Liz for all your help and support! 😊
ChristineChristine
10:32 20 Dec 22
Josh and the Astute team was very swift to help me to find roles that matched my profile. They are really reliable and will help through every step of the recruitment process going out of their way to assist and follow up when needed. Could not find a better recruitment agency!
Helen PinegarHelen Pinegar
16:19 18 Dec 22
Fantastic recruitment agency.. Josh was extremely enthusiastic, encouraging and clearly knowledgeable about what was needed from both the employee and the employers point of view. Extremely supportive especially in regards to interview preparation and endeavoured to procure feedback promptly. Wouldn’t hesitate to recommend Astute in the future to both candidates and recruiting businesses particularly for the right fit for the role!!!
Lisa LeighLisa Leigh
11:56 30 Nov 22
I have worked as a candidate for Astute and they have been excellent. Super friendly service and professional agents keen to fit the right person to the right job. It has been a pleasure dealing with them and I would happily work for them again in the future. Highly recommend this agency.
js_loader
Contact us
Derby
Suite 1, Ground Floor West,Cardinal Square,10 Nottingham Road,Derby. DE1 3QT
Nottingham
Stanford House,19 Castle Gate, Nottingham, NG1 7AQ

How many interviews is the right amount of interviews to get the best candidate

 

 

 

 

 

 

 

 

 

 

“In todays’ talent starved candidate pool, how many interviews is the right amount of interviews to get the best candidate?”

 

 

Born from a genuine conversation between a senior recruiter here at Astute Recruitment with a client for a Head of Finance role we are recruiting for: –

 

OUR CONSULTANT: “Great I’ll get the first interviews arranged, how many interviews did you want to have in your process?

 

 

THE CLIENT: “5, is that normal?”

 

 

OUR CONSULTANT: “Typically a 2-interview stage process is the norm. 3 stages are acceptable for a CFO/ FD role, but 4 interviews is getting silly, let alone 5! The candidates won’t be available for a 5-stage process, they are already interviewing for other roles which are 2 stop processes, and they will get snapped up.”

 

THE CLIENT: “Oh, I see, yes I’ll speak to the Directors, and we can streamline the process to 3 as we are pretty confident with the shortlist you have provided! Thank you for the advice!”

 

So, we wanted to raise this question.

 

“In todays’ talent starved candidate pool, how many interviews is the right amount of interviews to get the best candidate?”

 

 

As a niche specialist in sourcing finance professionals, our team regularly give consultative advice around this and other recruitment issues. Why do we feel the two-interview process is best?

 

We give you example ‘A’.

 

A UK Group FD needs a senior financial reporting accountant for a permanent role. The client realises that the role profile is a difficult one – someone ACA or ACCA with original practice background who is looking for their second move from practice, already having a role in industry.

We shortlisted 2 great options and the client agrees that they would like to arrange interviews in short order. We have told them that both are in play for other roles.

 

The client’s process.

 

Initial interview consisting of a presentation around key objectives in the role and around what the candidate’s envisage their first 3 – 6 months looking like. What they plan to bring in and how they would deliver specific projects etc. The second part of the first interview will be to discuss these with the FD.

 

The second interview? Aiming to drill into more depth about the candidate’s vision, aspirations and attributes relevant to the role and business they are interviewing for. There would be 2+ representatives from our client and a good opportunity for open, two-way questions from the candidates and the client.

 

Then a decision would be made, with an initial verbal offer and a ‘meet the team’ opportunity.

 

Example ‘B’.

 

A global corporate and valued client has been looking for a qualified accountant to work in their Global Head Office. Specific criteria mean that FBP and analysis skills are essential requirements.

 

The client’s interview process?

 

 

After shortlisting just two exceptional applicants, a first interview was conducted with the overall line manager for the team. This detailed interview enabled the manager to ask incisive questions around the candidate’s expectations, where they wanted their career to develop and why they would be great for this role.

 

The second interviews, which have just been concluded, consisted of online interviews with senior stakeholders the relevant candidates would be working with should they be successful! The client’s stakeholders were able to give a ‘warts and all’ appraisal of the role, the good, the bad and the ugly if you like!

 

The line manager specifically wanted this honesty in the process, and we entirely agree!

 

Then there would be a ‘de-brief’ with the feedback discussed internally and an offer of employment to one of the candidates within 24-36 hours. As the preferred recruitment partner for our client – we are completely aligned with their process, can ensure our candidates are aware of timelines and everyone’s expectations can be fully managed.

 

 

For lower level/ more junior roles across transactional finance, swift interview processes with agreed timelines are equally important to ensure that good candidates are not lost due to quicker recruitment processes elsewhere.

 

Key points to take away:

 

  • According to a survey 62% of finance professionals say they lose interest in a jobif they don’t hear back from the employer within two weeks – or 10 business days – after the initial interview. That number jumps to 77% if there is no status update within three weeks. Our qualified recruitment team totally agrees!

 

  • 26% of respondents to the survey said they would leave a negative comment anonymously on review sites if they felt like they were being strung along, potentially harming the chances for the company to attract top talent down the road.

 

  • If a company is indecisive, it can provide a candidate with crucial insight into the company’s culture. “If the decision-making process is this difficult for the organisation – if they’re not able to pull the trigger after three or four interviews and you’ve done everything asked of you and they’re still unsure – then that’s a key indicator of what it might be like to work for that organisation and those managers,”

 

 

An often missed point in a recruitment process is that the process itself is an opportunity for the employer brand to really shine!

 

 

Not just to the successful candidate but to all candidates who are part of the process.

 

A good, professional recruitment process can provide a glowing image of the business and the way they conduct themselves. This can mean increased perception in the market as an employer brand of choice and can create an appetite in potential hires that they want to work for such a great company that take their employee selection process seriously.

 

It can also create an appetite amongst key recruitment partners whether internal recruiters, external HR professionals or specialist recruitment agencies/ consultants that this is a great company to flag to talented new applicants/ candidates.

 

“So, be Astute and to recruit the best

 candidate for your opportunity. 

Make your recruitment process the

 best, smoothest and most efficient it can be.”

 

 

You could be attracting an A Player of the future, even a business referral!

 

 

Our Qualified Team are happy to give confidential advice if you are a client thinking about a potential recruitment process, or if

you have any other questions around recruitment.

 

 

Our Qualified Recruitment Team: –

 

Andy Lilliman – Recruitment Manager

Qualified Permanent – City of London & Greater London [email protected]

 

Richard Bowe

Interim Qualified – East Midlands [email protected]

 

 

Tom Norton

Qualified Permanent South Derbyshire, South Notts, Staffordshire [email protected]

 

 

Harry Langridge

North Derbyshire, North Notts

[email protected]

 

 

Matthew Morgan

Nottingham City Centre and Central Notts [email protected]

 

 This topic is discussed in more detail with some great comments from actual people – from recruiters to real candidates – discussing their experiences: https://www.bbc.com/worklife/article/20210727-the-rise-of-never-ending-job-interviews

 

Other articles by Mary on career tips, business strategy, tips to recruit the right person and more are below!

 

How to boost your employer brand and achieve success!

 

 

 

 

 

How great things can happen when business people get together

Following the end of the last Peer Networks business growth hub this year, our MD Mary Maguire wanted to say a huge thank you.

Thank you to the partnership and collaboration of the East Midlands Chamber of Commerce, the Department for Business, Energy & Industrial Strategy and D2N2.

Thanks to Neale Lewis for leading the cohort and huge thanks to everyone in our group.

Its great to share the success of business opportunities such as this, and to show how a growth mindset can really make a difference to business owners and Entrepreneurs.

Since January 2021, a small group of business owners have laughed together, supported each other and inspired one another. The sessions have enriched their understanding of day-to-day business issues and how to solve key problems. From recruitment to HR to business strategies, they have been able to offer understanding in their specialisms, suggest solutions and brainstorm new ideas for others to take away and implement.

 

As the last cohort of the year has taken place – we just wanted to share how valuable, enjoyable and insightful the sessions have been. Neale Lewis is a great anchor for the group – picking relevant business topics for discussion, teasing out, and developing trains of thought amongst the group to encourage new ideas and free-flowing conversation.

 

Our MD Mary said that she has taken away many, many ideas over the sessions and made some great friends too along the way!

Mary had this to say;

“Sessions like these are really important as a way to build confidence amongst the SME business community across the East Midlands and nationally. I hope that these continue to inspire and encourage business professionals, MDs and entrepreneurs to make the most of the fantastic support available to them and to enable them and their teams to flourish.

My thanks go to all of these brilliant people and their businesses. Its been great to get to know you all and I hope we can get together soon for those pre-Christmas drinks! 😊”

 

If you would like some additional support / advice for your business you can contact Neale himself www.nealelewis.com.

Watch video testimonials from other business owners say how they have benefited from Peer Learning, click on the link below: –

https://youtu.be/aevT3_gJ0Io

 

 

You can find out how you can book onto future Peer Network Sessions on the following link: – https://www.peernetworks.co.uk/

and of course seek support from the East Midlands Chamber, Peer Networks  and D2N2.

“Strong, healthy leadership advice and support will inspire business success”

 

 

 

How great things can happen when business people get together

Why good recruiters are like swansGood Recruiters are like swans. Clients and candidates should experience a smooth, calm recruitment process, and not see the way our legs are kicking madly under the water! Clients do need to realise that there is a lot of work that proper professional recruiters do behind the scenes though!

 

Take client 1.  Long-standing, and currently we are on an exclusive recruitment campaign to hire two permanent qualified accountants and appoint for a 12 month maternity leave Qualified Accountancy role for them. Open, regular dialogue with the hiring line managers as to our headhunting progress, ongoing guidance on the salary budget, and whether the annual salary for the roles is accurate market rate to entice the ideal profile of the candidate.

 

This strategy of clear communication and collaborative recruitment partnership means that we can achieve near 100% CV sent to interview requested ratio.

 

The client knows that for every single applicant forwarded to them, our team will have already contacted and reached out to many, many more potential candidates that did not make the grade. When headhunting, we will investigate if they are looking for a role, and challenge the candidates on their aspirations, technical financial skillset for these particular finance roles and ‘team fit’ to see if they align with our client’s employee value proposition and ethics.

 

Our client knows that one CV in their inbox could have meant many man hours in the background, skilfully interviewing and deep diving into potential candidates’ skills, experience, and career/ life aspirations.

 

The result? A seamless process whereby quality interviews take place, with smooth, transparent communication and honest, constructive feedback the whole way through.

 

Our client benefits from one agency acting as a true ambassador for their brilliant finance teams, with a justified expectation of quality not quantity of applicant.

Our candidates benefit from a targeted search that takes their aspirations AND their accountancy skills into account.

This is a recruitment partnership that has lasted many years.

 

Client 2/

A qualified accountant with specific industry sector background and key system skills was urgently required. Our client needed an incredibly quick turnaround and wanted to conduct interviews and ideally offer a suitable candidate within a week. The job was taken at 2pm on a Friday.

The consultant worked hard.

Very hard.

Conversations were had with over 100 potential candidates – most calls lasting 20 minutes, up to an hour.

 

The result? 4 x  CVs were in our client’s inbox for Monday morning.

All were interviewed, one person was offered the role straight away with just a few days.

Scroll forward.

A friendly phone call to follow up as our bill was unpaid.

Why?

Our candidate was still in post – and very happy in the role. His boss was equally happy.

The reason for the bill not being was that they did not believe that we had ‘worked hard enough on the role. They felt that just a couple of quick calls were made and that was it so expected a reduction in our fee as a result. They had not realised all the man-hours and dedicated time sourcing and speaking to potential candidates behind the scenes.

 

This is why Good Recruiters are like swans.

Clients and candidates should experience a smooth, calm recruitment process, and not see the hard work going on beneath the surface.

They should understand that there is a lot of work going on out of sight, to make that process seamless and smooth.

 

Good employees are also S.W.A.N.s too!

 

The SWAN formula is an acronym created by an executive recruiter, John Swan, and is a very useful tool to improve candidate selection processes.

 

Four Simple Letters:  S. W. A. N.

 

SMART. Always look to recruit intelligent, smart people into your business/ team. But how can you measure the intelligence of a candidate? The answer is simple. Questions! Intelligent people tend to be more curious than average people.

 

Successful people are smart, especially when it comes to the skills and competencies required for their specific job. This is what Jim Collins meant in his business classic, Good to Great, when he wrote about “getting the right people in the right seats on the bus.” People who have a gift for their particular job tend to work faster, make fewer mistakes, and are far more productive.

 

 

W

WORKS HARD. When recruiting, look for people who are willing to work hard and who have backgrounds and achievements that show how they have gone the extra mile and exceeded expectations. As we emerge from the pandemic, employers need staff who don’t just work lots of hours. Instead they want employees who can work smarter and handle their workloads to deadlines. The years of presenteeism are fading away and rightly so.

People who actually want to “work hard” are more successful at their jobs. The basic rule is that “people don’t change.” A person who is unaccustomed to hard work is not suddenly going to transform under your supervision.

 

 

A

AMBITION. An excellent candidate is someone who wants to move ahead in life. Ambitious people are willing and eager to take additional training; they are already reading and studying and seeking opportunities to grow, both personally and professionally. They value continuous improvement and genuinely want to be the very best they can be.

This is not about only selecting candidates who want to be the FD of a Plc. It is the ambition to be the best at whatever level they are working at and the willingness to learn/ read/ train to become the best.

Candidates should be “ambitious” and able to demonstrate to you why they want this particular job.

We love this quote by Steve Miles, Vice Chairman of Heidrick & Struggles; “Don’t seek a flame-chaser, find people who are anxious to be effective and ambitious about this assignment, not some future promotion or benefit. They have to live for today in that job, not chase the flame of future possibilities.”

 

 

N

NICE. The likability of the candidate is a critical factor. Where this quality was once mainly prized in customer service/ public facing jobs, being ‘kind’ is a highly valued strength in people applying for all levels of employment and professions. Whether in finance, accountancy, or other professions, employers are looking for people who they can work with and who can share and believe in their team values, and who they like. Team fit is one of the most consistently important attributes that our clients are looking for.

When we say “nice,” we mean people who are cheerful, positive, easy to get along with, and supportive of others. They fit within the culture of your organisation. Their beliefs are in alignment with your values and the customers your organisation serves.

In the final analysis, your ability to pick the right people for your team is the key to motivation. You cannot hire the wrong people and then expect to motivate them to be excellent performers for your team. You need to look hard for your ‘A’ players, or use an ‘astute’ recruitment expert who can do a thorough search for you!

 

The saying, ‘measure twice, cut once’ is particularly true in the world of recruitment.

 

 

Other blogs you may be interested in: –

 

Candidate Blogs 

 

Client Blogs

 

 

If you would like to discuss anything regarding this article or any of our other articles, please  email [email protected]

 

 

Its OK to talk about mental health at work

The University of Derby has invited Midlands businesses to sign up to
employee mental health support scheme, and we are taking part too!

Businesses across the Midlands are being offered the chance to boost productivity by working with the University of Derby to provide better mental health support for employees and here at Astute Recruitment Ltd – we are delighted to announce that we will be using this vital and important service for our team.

 

The Mental Health and Productivity Pilot will see the implementation of new workplace interventions at pilot organisations and the rollout of existing approaches in small, medium and large businesses across the Midlands Engine region.

 

The programme aims to:

  • contribute to the reduction of mental health distress
  • break down the barriers to accessing care faced by people experiencing mental illness
  • support their continuation in and return to work
  • make a positive contribution to organisational productivity, in terms of wellbeing and economic outcomes

Dr Paula Holt, Pro Vice-Chancellor Dean of the College of Health and Social Care at the University of Derby, said: “The cost to the economy of mental health across the Midlands could be in excess of £45bn this year. Yet research shows that for every £1 invested in supporting the mental health of employees, the return to the employer in productivity is £5. Those returns are greater still when employers take preventative, rather than reactive, steps to help their staff.”

Around 1,900 employers took part in the first phase of project, exploring the issues of how mental health and wellbeing are currently dealt with in the workplace and its impact on performance.

Around a third of those taking part reported sickness absence among staff due to mental health issues, and a similar proportion recorded presenteeism, particularly in the hospitality and business services sectors.

Factors negatively affecting mental health of employees include: –

  • Lone or remote working
  • Client expectations on time, quality and cost
  • Job insecurity
  • Recruitment practices

Dr Holt added: “A healthy and inclusive workplace is essential for all businesses, so providing  appropriate support for employees, creating a culture of openness and tackling discrimination and stigma, will help to remove some of the barriers to growth and development for firms.

“The research we have carried out shows that employers recognise that understanding how to address mental health issues effectively can boost morale, engagement and motivation, but also reveals that they are not always sure where to obtain the help they need.”

The pilot will link employers directly to initiatives such as Every Mind Matters, This is Me and Mental Health First Aid, which all provide expert guidance. Once embedded into an organisation, the guidance aims to help reduce the prevalence of mental health difficulties and increase productivity among the workforce.

The University is now offering businesses of all sizes and from all sectors in Derbyshire, Nottinghamshire, Stoke and Staffordshire, Shrewsbury and Shropshire, and Herefordshire the opportunity to work with them integrate effective mental health provision into their organisation.

Training courses which not only help to raise awareness but could be used to support continuing professional development (CPD) are also available.

Businesses taking part will be asked to commit to an initial meeting to discuss how the programme would work for their company, creating a roadmap for its success, and promoting their commitment to the pilot in the workplace.

To find out more about the pilot, visit the MHPP website: https://www.derby.ac.uk/business-services/midlands-engine-mental-health-and-productivity-pilot/

Why Mental Health Matters

 

Why mental health matters now, more than ever

 

We all have mental health, and just like physical health, this can fluctuate throughout our lives. If we cast our minds back to life before the pandemic, 1 in 6 UK workers are affected by mental health each year (Deloitte Research, 2020). Stress, depression, and anxiety account for almost half of working days lost.

With new stressors, including health anxieties, social anxieties, returning to the workplace, bereavement, pressures of caring responsibilities and other challenges brought about by the pandemic, there has never been a more important time to prioritise mental health and wellbeing.

There is so much information out there around mental health that Astute Recruitment have worked with the University of Derby and the Mental Health and Productivity Pilot, to pull together tips and resource that you may find beneficial.

 

TIPS FOR MANAGING YOUR MENTAL HEALTH

Talk about your feelings – these are valid and by acknowledging them you can take control and use a variety of techniques. Talking about your feelings can help you stay in good mental health and deal with times when you feel troubled.

Keep active – Regular exercise can boost your self-esteem and can help you concentrate, sleep, and feel better. Exercise keeps the brain and your other vital organs healthy and is also a significant benefit towards improving your mental health.

Eat well – Your brain needs a mix of nutrients in order to stay healthy and function well, just like the other organs in your body. A diet that’s good for your physical health is also good for your mental health.

Drink Sensibly- We often drink alcohol to change our mood. Some people drink to deal with fear or loneliness, but the effect is only temporary. When the drink wears off, you feel worse because of the way the alcohol has affected your brain and the rest of your body. Drinking is not a good way to manage difficult feelings.

Keep in touch -There’s nothing better than catching up with someone face to face, but that’s not always possible. You can also give them a call, drop them a note, or chat to them online instead. Keep the lines of communication open: it’s good for you!

Ask for help – None of us are superhuman. We all sometimes get tired or overwhelmed by how we feel or when things don’t go to plan. If things are getting too much for you and you feel you can’t cope, ask for help. Your family or friends may be able to offer practical help or a listening ear.

 

Take a break! 

A change of scene or a change of pace is good for your mental health.It could be a five-minute pause from cleaning your kitchen, a half-hour lunch break at work, or a weekend exploring somewhere new. A few minutes can be enough to de-stress you. Give yourself some ‘me time’.

 

Do something you’re good at.

What do you love doing? What activities can you lose yourself in? What did you love doing in the past? Enjoying yourself can help beat stress. Doing an activity you enjoy probably means you’re good at it, and achieving something boosts your self-esteem.

 

Accept who you are.

We’re all different. It’s much healthier to accept that you’re unique than to wish you were more like someone else. Feeling good about yourself boosts your confidence to learn new skills, visit new places and make new friends. Good self-esteem helps you cope when life takes a difficult turn.

Some websites / apps you might find useful : –

Every Mind Matters Get Your Mind Plan – Every Mind Matters – NHS (www.nhs.uk)

Every Mind Matters offers a range of useful resources including information on signs of common mental health issues, practical self-care tips, and where to seek further support. It has a free NHS-approved online tool which will help you build a self-care action plan to deal with stress and anxiety, boost your mood, improve your sleep and help you feel more in control. Complete the Mind Quiz to get free resources, tools, information and signposting to help manage your mental health

Zen Buddy App

The Zen Buddy App offers support to individuals struggling with mild to moderate depression, anxiety, stress, as well as preventing mental health problems and post-treatment condition management. Whether it’s struggling to concentrate on work tasks due to the intrusive sadness/depression from having had a close bereavement; managing excessive demands/anxiety/stress, juggling work and home life, owing to the individual’s lack of assertiveness skills; or feeling under-valued and not having the respect of colleagues due to lacking emotional intelligence, Zen Buddy brings skills and techniques to your fingertips, and is ready to spring into action and help your workforce achieve positive mental health.

Anyone interested in signing up for the app, please email: [email protected]

Mental Health Charity MIND Home | Mind, the mental health charity – help for mental health problems

The MIND website has a wealth of information around managing your own mental health, supporting others, guides and resources, and accessing support services local to you.

 

Interested in supporting the mental health and wellbeing of your workforce?

The Mental Health and Productivity Pilot (www.mhpp.me) is funded by the Midlands Engine, offering businesses of any size and sector free support and guidance around enhancing the mental health and wellbeing of their workforce.

The programme aims to:

  • contribute to the reduction of mental health distress
  • break down the barriers to accessing care faced by people experiencing mental illness
  • support their continuation in, and return to, work
  • make a positive contribution to organisational productivity, in terms of wellbeing and economic outcomes

The University of Derby are supporting businesses across the D2N2, Stoke and Staffs, and the Marches by rolling out by working closely with key individuals within the business to ensure they have the confidence to open-up conversations around mental health, the training and resources to enable them to effectively signpost staff and strategies to enhance the culture within their organisation, ensuring it is a supportive environment for staff to open up about mental health.

If you are interested in hearing more, please complete the enquiry form on our landing page: –

 https://www.derby.ac.uk/business-services/midlands-engine-mental-health-and-productivity-pilot/

And always remember, its OK to talk about mental health at work.

Someone is there to listen to you.

 

 

 

How to start a new job remotely and prepare to re-instate your staff back to work. Astute tips from Astute Recruitment LtdHow to settle into a new job &  prepare to return to the office… They aren’t that different!

 

Settling into a new job in lockdown – and preparing for a return to the office are not that different. We help highlight tips on transitioning employees back to the office, or wfh after furlough.

 

Cast your mind back 12 months. The first lockdown meant businesses, and employees were in survival mode. Most employers relied on the Government’s furlough scheme to remain in business, and keep their talented teams together with little or no revenue. But, as things began to settle down, companies pivoted, adapted, and improvised creating new ways to operate.

 

Hiring slowly returned.

 

Now, as we look ahead with optimism returning to the recruitment sector we’ve seen increasing demand for accountancy professionals at all levels. From transactional to qualified and part qualified accountants, Finance Analysts, Management Accountants, finance business partners, and more.

 

The Labour Market Outlook from the CIPD revealed overt half (56%) of employers  planned to recruit in Q1 2021. We’ve certainly been busy.

 

With recruitment appetites returning, successful candidates have been faced with the challenge of starting a new job whilst in lockdown. How have they coped?

 

Starting a new job remotely via Ms Teams, Zoom or other.

Starting a new job is a daunting prospect at the best of times, but being removed from the usual office workplace has made it an almost surreal experience.

 

Jessica Doyle who joined The Irish Times digital team during the first lockdown said this of the strange situation:  “The funny thing about starting a new job remotely during the coronavirus pandemic is that all the usual social rigmarole of the occasion goes out the window.

 

“Everything you learn about making a good first impression – give a firm handshake, introduce yourself to everyone, make eye-contact – means nothing as you’re reduced to a disembodied head on a screen.”

 

The connectivity provided by online platforms including Zoom and Microsoft Teams has been a critical tool working from home, but nothing totally replicates face to face human interaction when you are trying to integrate in a new environment.

 

In Lockdown 1.0, the Zoom craze was a catch-all, adopted by all with huge enthusiasm.

 

Companies held online events. Quiz nights and virtual drinks became routine.

 

However, as time dragged on, ‘Zoom fatigue’ set in, with online socialising becoming rarer.

 

Now as we near the end of lockdown 3.0, many are admitting It has become harder to make connections in this latest lockdown.

 

Think of a pre-covid first day in a new job. At your new office, you would be bombarded with new information, meeting too many people all at once.

 

Usually you get a bit of time at your new desk to chat to your new office colleague(s), or accept an invitation to join them at lunchtime and bond.

 

This is the biggest challenge for new starters, to gain sense of belonging without spontaneous office chit-chat – the so-called ‘water cooler’ moments.

 

Instead, faced with a screen full of strangers, it’s harder to build personal relationships. Virtual conversations can be stilted & open to misinterpretation. In bigger groups, the louder characters tend to dominate virtual group discussions.

 

One saving grace of Zoom is that, at least, you can see everyone’s names at the bottom of their screens, avoiding first-day embarrassment of forgetting your new colleagues’ names! 🤣🤣

 

It is understandable to feel a bit of an outsider without physically meeting colleagues. You could easily assume everyone knows each other well (often incorrectly) and that you are on the fringes. An office or workplace is a social environment. Taking the social aspect away, can create feelings of loneliness and isolation.

 

Add to this the nagging worry about whether you are making a good impression. Away from an environment of instant feedback, how can know how you are doing?

 

Stanford University Professor Nicholas Bloom states how new staff struggle with unspoken rules: – from, ‘How many hours do people really work?” to, “When is it acceptable to take a break”, and “What do I wear on my first day?”.

 

Bloom raises the issue of ‘over-communication’. Where a new recruit will endlessly send unnecessary emails and Slack or WhatsApp messages just to highlight the fact that they’re still there.

 

Its never been so vital to have an onboarding plan, AND a ‘reset’ for existing staff returning to the office.

 

As it is so much more difficult for new employees to integrate, it is incumbent on the manager or business owner to implement an effective onboarding process. Extra thought needs to go into integration of new starters. From installing company ethics and ways of working, as well as the specific requirements of the job role.

 

Global management consultants, ‘The Boston Consulting Group’, calculates that companies that have effective onboarding processes in place achieve 2.5 times more revenue growth AND 1.9 times the profit margin as opposed to organisations with poor onboarding strategies.

 

Employee onboarding is a series of activities which educate new hires how to get to know their team and learn about the company’s attitudes, methods, rituals, and tools. For a new employee it’s an opportunity to get used to a unknown environment.

 

Onboarding can consist of formal training, workshops, and video calls, as well as shadowing people on the team and organised introductions. It can be a long, immersive process that lasts several months after initial induction sessions.

 

While a line manager may be the direct source of onboarding, the process should include meeting colleagues, by arranging video calls or assigning a ‘buddy’ to the new hire to provide vital support in those initial months.

 

A new starter should expect a proper and friendly introduction to the new company, but sometimes the new employee may need to reach out for help. In such a case, it is certainly worth asking a manager for introductions with other team members.

 

You should never be left alone to your own devices when starting a new job. If you are, then perhaps this isn’t the firm that deserves your services.

 

Preparing for the big return.

 

If all goes well, virtually all restrictions will come to an end by 21st June, and the big work from home experiment will come to an end. Although many people will continue to wfh, some of the time, most will return to the office in some capacity.

 

It may come as quite a shock.

 

While some people are counting down the days to freedom, others will be looking at the return with trepidation. Many of us have become quite reclusive during the lockdowns, and the social skills we used to take for granted can quickly become rusty.

 

Kelly Feehan, services director at wellbeing charity CABA, says, “Returning to the workplace after such a long period of time working from home will be tough for the majority of us. But for the people who started a new job during lockdown, and the working from home period that followed, it’s bound to be an even more daunting experience.”

 

In many ways, it will be like going through that awkward first day all over again. The only consolation is that everyone will be in the same boat.

 

Feehan says, “It’s hard to get a true sense of an organisation’s workplace culture when you’re working remotely, so you’ll want to spend some time reading the room and observing the different dynamics between your team members.”

 

The good news is that we pick up new habits and routines very quickly. Although we have become used to our own company, we are social animals by nature.

 

So, let’s celebrate! 👏👏👏 It’s nearly time to rejoin the human race and get back to near mormal!

Just make sure your existing staff and any new employees understand your expectations, and can access any help or support they may need.

 

Mary Maguire is one of the owners of accountancy specialist Astute Recruitment Ltd.

 

If you would like to see our company updates and industry insights, follow our LinkedIn page : – LI: www.linkedin.com/company/astute-recruitment/

 

Mary Maguire

Managing Director
Astute | Accountancy & Finance | HR | Office Support

Suite One, Ground Floor West, Cardinal Square, 10 Nottingham Road, Derby, DE1 3QT

T: 01332 346100
M: 07717 412911

How to start a new job remotely and prepare to re-instate your staff back to work. Astute tips from Astute Recruitment Ltd

#BeAstute - Childrens Mental Health Week 2021 "I'm enough as I am said the boy"
#BeAstute – Childrens Mental Health Week 2021 “I’m enough as I am said the boy”

What inspires children can so often inspire all of us…

“What’s your best discovery?” asked the mole.

“that I’m enough as I am” said the boy.

I love this quote by Charlie Mackesy in his award-winning 2019 book, The Boy, The Mole, The Fox And The Horse.

My son was given this book to inspire him and all the then year, 6 pupils, in his school.

He’s kept it.

The other day, he came up to me in my upstairs bedroom (aka ‘office’ 🤣) and said,

“Mum, this is a really great book!”.

“Can I have a read?” I asked.

” ‘course you can Mum, but I want it back!”

Half an hour passed in the blink of an eye as I read beautiful and moving pearls of wisdom. Whilst written a couple of years ago, this is a timeless, wonderful book for kids and adults alike.

The gentle words wash over you, giving you a warm hug of reassurance.

And we all need a hug right now. ❤️❤️

Thank you Ashbrook Junior School!

Thank you Charlie Mackesy for creating such a heartwarming, wise and beautiful book.

A book for the best of times, and the hardest of times too. It’s a brilliant book to recommend to all those parents working from home for their children, especially during this special children’s week dedicated to raising awareness of child mental health.

It’s a beautiful, and rare book that can befriend a child and also captivate adults too.

A lot of parents are struggling to juggle their work and jobs from home whilst overseeing their children’s schoolwork at the moment. As a parent and an employer of staff with children, its really important to highlight and recommend great opportunities to help hardworking parents reassure their kids.

There is a great organisation called Children’s Mental Health Week

where you can access a video from their Royal Patron, HRH The Duchess of Cambridge’s video message to mark the start of the week.

Their Virtual Assembly with BAFTA and Oak National Academy is now available to view and share – featuring Jodie Whittaker, Oti Mabuse, Matthew Lewis, and many more…

If you would like to read more articles and posts on employment, recruitment, careers, mental health, and more, please follow Mary and our company page for Astute Recruitment Ltd on LinkedIn and Facebook.

 

 

Mary Maguire

Managing Director
Astute | Accountancy & Finance | HR | Office Support


Suite One, Ground Floor West, Cardinal Square, 10 Nottingham Road, Derby, DE1 3QT

T: 01332 346100
M: 07717 412911

 

E[email protected]

W: www.astuterecruitment.com

LI:  https://uk.linkedin.com/pub/mary-maguire/18/73/553

LI: www.linkedin.com/company/astute-recruitment/

 

 

6 'astute' Interview questions and answers to help you get a job in a pandemic
6 ‘astute’ Interview questions and answers to help you get a job in a pandemic

 

With interview requests and new jobs taken by our team at Astute Recruitment, it’s great to share some pointers for candidates about to enter the job market to give them an edge on interview.

 

Imagine, you’ve been selected for a job interview! Well done! It’s always great news, but especially so in such challenging times.  But preparing for a job interview might be trickier than usual, too.

 

It would be a little weird if you and your interviewer didn’t acknowledge the global pandemic going on.

 

You’ll probably be doing your interview remotely, online, at least the first interview, and it’s also likely that you’ll be starting work remotely.

 

The people and business you’re interviewing with won’t be operating as normal, plus you’ll have to navigate different ways to work together.

 

Apart from the obvious,  (ensuring you’re wearing smart clothes, and your Zoom background looks tidy & professional), preparing for an interview means being ready to answer some different questions. So, what can you expect to be asked?

 

1. How are you feeling?

It’s normal to start off an interview with an icebreaker, but in the pandemic, small talk can take on a deeper meaning.

 

For an interviewer, it’s a way to gauge the tone of the interview. Some candidates’ replies might reveal they are struggling, whereas others will take the question much more lightly. In either case, there is no shame in acknowledging how the Covid-19 crisis is affecting you. The worst thing would be if a candidate came across as too disconnected from the situation, which could be a hint as to empathy skills or lack of.

 

The pandemic is impacting people emotionally, and for an employer to ask this question, shows they care. If you are asked this question, you should show you understand the situation and are adapting to it. You shouldn’t just use the same answers that you had prepared pre-pandemic, as if you were still in a typical office setting.

 

2. How are you handling your work-life balance?

If you can keep a healthy work-life balance, it shows a potential employer that you’re able to manage your time independently, and be organised.

 

Working from home is set to continue for a lot of us for the foreseeable, meaning employers are looking for these qualities,

 

Companies and hiring managers need to know that even if you don’t have a team around you sitting in an office, you ARE going to be able to work by yourself, can be trusted to wfh independently and autonomously.

 

This doesn’t have to mean that you’re calendar-blocking each hour of your day. But this question is a prime opportunity to highlight how you can, and have been able to work productively.

 

In an online interview, it’s an opportunity to also build a bond as you can reflect back a question to your interviewer, e.g.”I’ve found it’s key for me to factor in a 20 minute slot to excerise /walk the dog/ play with kids. I find this improves my feelings of wellbeing and makes me more focused and productive working for the rest of the day. What works for you?”.

 

3. Have you learnt any new skills since March last year?

 

This isn’t a trick question. Recruiters

wouldn’t be put off if a candidate said they had struggled with motivation or finding time to learn at the beginning of lockdown.

Instead, they’d welcome and expect some  honesty about what they’ve learnt about themselves during the pandemic.

 

You don’t have to pretend you’ve been on some kind of productivity marathon if you haven’t. Of course employers will want to know if you’ve added any professional skills to your CV, but talking about hobbies you’ve picked up or personal lessons you’ve learnt helps to give interviewers a glimpse of your personality and a real glimpse of you.

 

For instance, what you learnt about yourself could be how you discovered a new skill or the ability to step back from something. It doesn’t need to be professional, it can be something more personal.

 

But, how do you answer if you can’t think of anything you’ve learnt in the past few months?

 

Something as simple as trying out a new recipe counts. Most of us have discovered some new culinary skills 🤣.

 

4. What’s your ‘work-from-home set-up like?’

Potential employers have every right to ask about a candidate’s home working environment. Especially making sure that potential employees have a computer with internet access, that they have access to a telephone or a landline, and asking about the reliability of their wifi signal

 

Employers need to know that you have the equipment you need to do the job you are being interviewed for. However, they are aware that few of us have the perfect WFH set-up. Don’t be afraid to mention any challenges you’ve faced working from home, and how you’ve found solutions to work around them.

 

This is a good question for employers to ask candidates to see how creative they can be, and how they’re dealing with and have adapted to the current situation.

 

5. “We’re all on Microsoft Teams/ Slack/ Google Hangouts. Have you used it before?”

 

Of course, if your interview is on a platform you haven’t used before, you’ll want to test it out beforehand to make sure you know how to use it.

 

It’s also worth getting to know the main digital communication tools that are popular with businesses. Google Hangouts, Microsoft Teams, Slack and Zoom are all free to download and experiment with.

 

Some great advice to all candidates, is to be organised and prepared with the tech that they could be using if they are offered a job.

 

Lots of companies used digital communication tools before the pandemic. They’re just using them even more now. If candidates are unfamiliar with them they should definitely look them up & try them out before interviewing for a new job.

 

For employees who have started looking for a job after several years, this is a really useful tip.

 

6. Do you have any questions for us?

Pre-pandemic and lockdown, candidates would go into the office, meet a couple of members of the team. They’d get all of the contextual information before being offered the job and deciding whether to accept it.

 

Now, with largely online interviews, applicants don’t have all of the sensory, physical experiences through Candidates who have managed to get an interview aren’t getting the complete view of companies they’re applying for.

 

To counteract this, ask a lot of questions during your interview to get a clear idea of how the company works, the office culture and how you’ll work with different teams and individuals.

 

For starters, ask questions about training, daily tasks and communication methods. It’s equally important to ask about potential colleagues and hierarchy. This may mean clarifying who you would report to or who you can ask for help when you need it. Alternatively, it might mean taking a more informal approach to interviewing altogether.

 

A great suggestion for candidates is to ask, “If possible, could I have a virtual lunch with the team that I could be working with, just so I can get to know them—maybe not so much in a professional sense, but in a more casual, informal way?“

 

You could ask to have one-on-one meetings with potential future team members as part of the interview process. This shows you take the future culture of your potential colleagues seriously.

 

Companies should be understanding about these requests.

 

It’s really key that candidates meet more people, especially now. Particularly so if companies add a few more steps to the recruitment process. This can give applicants the confidence to be happy if they go on to secure a job offer.

 

Remember, it’s not just the candidate who has to adapt to the recruiter, but the recruiter who has to understand it’s a different situation for applicants too!

 

If you have questions around this topic or would like more information about this or something else, feel free to contact our MD, Mary Maguire, by email on [email protected]

 

An article by Mary Maguire, Managing Director
Astute Recruitment Ltd

Suite One, Ground Floor West, Cardinal Square, 10 Nottingham Road, Derby, DE1 3QT

T: 01332 346100

LI:  https://uk.linkedin.com/pub/mary-maguire/18/73/553 

LI: www.linkedin.com/company/astute-recruitment/

Astute tips on the Extended Furlough scheme for employers and employees
Astute tips on the Extended Furlough scheme

 

 

So, as we find ourselves in another Lockdown, what is the advice for employers and their employees on this adaptation of the Government’s original Furlough Scheme? Here, we try and break these down and provide some useful links for more detailed advice and webinars.

 

HMRC have published full revised guidance about the extended Coronavirus Job Retentions Scheme – i.e. the Furlough Scheme. This has now been extended to March 31st 2021.

 

The key changes for furlough claim periods from November and beyond are as follows: –

 

  • The UK Government are currently reviewing if employers could be eligible to claim for their employees serving contractual or statutory notice periods and will change the approach for claim periods starting on or after December 1st. Further guidance is to be published at the end of November. As things stand, employers may claim the grant for notice periods.

 

  • In the cases of Employers claiming for an employee for the period from November 1st retrospectively, only backdated written agreements put in place up to and including November 13th may be relied upon for the purposes of a claim. In simple terms, this means employers should ensure written furlough agreements are in place by November 13th if they are wanting to claim the grant retrospectively from November 1st.

 

  • After December 2020, the names of employers who claim under the Furlough Scheme for the month of December onwards and, for employers that are registered Companies or Limited Liability Partnerships, both the company name and registration number will be published by HMRC, so that this information will be in the public domain.

 

  • Should an employee decide to end their maternity leave early to enable them to be furloughed, they must give their employer at least eight weeks’ notice of their return to work and the employer will not be able to furlough them until the end of the eight weeks.

USEFUL LINKS: –

 

  • Top Accountancy firm, Dains, have compiled a number of useful HMRC advice and areas for businesses to focus on including: –

·         Time to Pay – HMRC

·         Raising finance

·         COVID-19 Business Interruption Loan Scheme

·         COVID-19 Bounce Back Loan Scheme

·         COVID-19 Job Retention Scheme – A Practical Guide (Check out our Top Tips)

·         COVID-19 Job Retention Bonus

·         COVID-19 The Self Employment Income Support Scheme

·         Financial forecasting

·         Grant applications, loans and funding

·         Cash management and profit improvement

 

Have a look at Deloitte’s upcoming webinars on COVID-19: – 

 

  • 3 December 2020
    The COVID-19 webinar: health, economics, business

The COVID-19 webinar: health, economics, and business

 

  • 17 December 2020
    The COVID-19 webinar: health, economics, business#

  • For the latest Government advice and support: –

Click on this link for help and support if your business is affected by COVID-19 from the Government’s website

To keep up to date with the latest developments on COVID-19, advice to employers, businesses, and employees, please follow our company page on LinkedIn HERE.

You can also follow us on FaceBook HERE

On Twitter by following astute_recruit

& Instagram HERE

 

 

 

7 astute steps to successful cash flow management collaboration by an expert!
7 astute steps to successful cash flow management collaboration by an expert!

 

 

 

 

 

 

 

 

 

Cash is King! Having an accurate measure of your company’s cash is always critical, now more than ever. Here at Astute, as part of a new series of articles, we are sharing 7 simple steps to guide you, in collaboration with a fully qualified accountant and expert in providing cash flow advice and more to SME businesses and larger organisations.

David Thorley is an experienced, fully qualified Finance Director with a proven career in managing the financial tillers of several businesses. Together, we wanted to share his 7 steps to achieve successful cash flow management.

Over to David….

 

“We need a 13-week cash flow!

An all too familiar phrase that I have heard over the years from banks and finance providers and in these uncertain times an especially challenging request even for experienced number crunchers!

You can, however, meet this challenge using the following simple tips: –

 

1.    Communication with your finance provider is crucial – whatever the reason, DO NOT make promises you know you cannot keep and DEFINITELY DO NOT say it can’t be done!

 

2.    Very few businesses can accurately predict cash flows, but everyone can make an informed forecast.

 

3.    The past may not be an accurate predictor of the future, but it can be an indicator! Summarise the cash flows over the previous 6 – 12 months over key headings and use for forecasting future            trends.

 

4.    All forecasting relies heavily on assumptions that identify the key sensitivities (e.g. you could be predicting quarterly rent payments being agreed to be deferred or moved to monthly).

 

5.    Look for seasonal fluctuations in income or expenses – right now this could be forecasting recovery of previous levels of sales over a 3 to 6-month period.

 

6.    It’s not unusual for the balancing number (to keep within the facility), to be payments to creditors and, in times of extreme cash pressure, this is inevitable; but again, communication is vital              to avoid going on stop with crucial suppliers.

 

7.    You may need to prepare more than one forecast – based on different assumptions. Again communicate the basis of the chosen forecast when it is shared.

 

The most important point is to always try to anticipate potential issues. Banks particularly appreciate early warnings especially if it is a potential breach of facility as it indicates a degree of control.”

 

 

Great tips so thank you David!

 

If you need a cash flow expert in your team, call Astute and we would be delighted to assist you.

 

We will be issuing more articles and tips on a wide range of accountancy, finance, HR and recruitment issues in collaboration with experts in these fields.

 

If you have found this article informative and helpful, please let Mary Maguire at Astute Recruitment know as feedback is always welcome. Feel free to share this article with others who you feel could find this useful.

 

#cashflow #CashIsKing #accountancy #finance #financedirector #cfo #financetips #BeAstute

Do your furloughed staff know you CARE

 

Furlough. With over 8 million workers furloughed, we wanted to ask employers, “Do your furloughed staff know you still care about them?”

 

When did you last talk openly with your furloughed employees?

 

Just a week ago was a Bank Holiday. The next one isn’t until the end of August. Between now and then, millions of workers will have been on furlough for approaching 5 months.

 

While employers and those still employed face ever-increasing workloads covering their businesses, how are the furloughed feeling?

 

Mental health week ended just a few weeks ago, but already the news is full of new, pressing economic shocks and doom.

 

Now, imagine you are a single parent, a breadwinner in your home? A recent graduate. A new homeowner with mortgage bills at the end of every month.

 

Imagine how they might be feeling on furlough.

 

Whilst furloughed, staff in the UK cannot contribute to their company’s business financial success, there is nothing to say employers have to neglect these armies of suspended talent whose passion and commitment to start working for your company again remains undimmed.

 

So, stay connected. Take the time to speak to your furloughed team regularly. Reassure them, be present and mindful of questions they may have. Be personal. Be open to any insecurities they may have. Encourage them to refresh their skills through online courses. Above all, be honest.

 

The businesses that survive the current situation will be the ones who can trade out of the furlough. With most of their staff refocussed, positive, upskilled, and confident in the knowledge their employer, boss and company are, and have been, 100% behind them.

 

Those companies will have the essential ingredients for business success in a turbulent economy. Loyalty. Passion, drive, and commitment. Happy, engaged workers are far more productive than staff who feel isolated, forgotten, or neglected.

 

If you can get that collective belief in your team, they will genuinely want to help the company and help you, return to profit. A motivated team is a successful team!

 

So, show your furloughed workers you really care about them. They will be worth their weight in gold when the market picks up and you need to retain your trained, talented people.

 

If you are a furloughed employee who is feeling neglected and insecure, please contact our team at Astute Recruitment Ltd who will be delighted to talk through your concerns and help you.

 

Our MD – Mary Maguire, is happy to take CVs and distribute them to our team. Simply email your CV with a mobile number and any message to [email protected] and she will be glad to help, advise, and support your career queries.